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June 2018

User Group: Vulnerable Customer

June 20
Free

CNW are delighted to announce the launch of the Vulnerable Customer Group supported by Electricity North West. This group is a must for all businesses who have vulnerable customers at the heart of all they do. There will be 4 sessions held throughout 2018, exploring key subject matter through interactive workshops, discussion and sharing of best practice. Stephanie Trubshaw, Customer Director will be chairing these sessions. Click here to see notes from our first meeting. How to book To book…

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Team Leader Training: Module 3

June 21 @ 10:00 am - 4:30 pm
Free

Each module, focuses on the critical areas in which Team Leaders need to be effective, and is full of practical ideas and insights to help participants develop themselves and their teams. Every module includes a learning review, to help participants reflect on the key things that they can do immediately to be more effective in their role, and also includes an action plan to transfer that insight into practice. ‘Discuss and Do’ is a major theme of this Team Leader…

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User Group: Team Leader

June 22 @ 10:00 am - 2:00 pm

We're off to Blackpool We're very excited to say that Slater Gordon has kindly offered to host this Team Leader Group, and they have some great plans for our meeting. The focus will be on the Customer Journey, and details are as follows: 10:00 arrival with pastries and coffee 10:30 Welcome to Slater Gordon The Customer Journey, collating customer feedback and how that informs your plans Tour of the centre Networking Wrap up and any news We will be finishing…

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July 2018

Team Leader Training: Module 4

July 26 @ 10:00 am - 4:30 pm
Free

Each module, focuses on the critical areas in which Team Leaders need to be effective, and is full of practical ideas and insights to help participants develop themselves and their teams. Every module includes a learning review, to help participants reflect on the key things that they can do immediately to be more effective in their role, and also includes an action plan to transfer that insight into practice. ‘Discuss and Do’ is a major theme of this Team Leader…

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September 2018

Quarterly Forum

September 13

Add this date to your diary – details coming soon!

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User Group: Team Leader

September 13
Free

HOW TO BOOK To book your place, please complete the RSVP form below. We will return your email with the booking process and payment information. We aim to do this within two working days.

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User Group: Vulnerable Customer

September 19
Free

CNW are delighted to announce the launch of the Vulnerable Customer Group supported by Electricity North West. This group is a must for all businesses who have vulnerable customers at the heart of all they do. There will be 4 sessions held throughout 2018, exploring key subject matter through interactive workshops, discussion and sharing of best practice. Stephanie Trubshaw, Customer Director will be chairing these sessions. How to book To book your place, please complete the RSVP form below. We…

Find out more »
November 2018

Quarterly Forum

November 29 @ 12:30 pm - 4:00 pm

Add this date to your diary – details coming soon!

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User Group: Team Leader

November 30
Free

HOW TO BOOK To book your place, please complete the RSVP form below. We will return your email with the booking process and payment information. We aim to do this within two working days.

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December 2018

User Group: Vulnerable Customer

December 6
Free

CNW are delighted to announce the launch of the Vulnerable Customer Group supported by Electricity North West. This group is a must for all businesses who have vulnerable customers at the heart of all they do. There will be 4 sessions held throughout 2018, exploring key subject matter through interactive workshops, discussion and sharing of best practice. Stephanie Trubshaw, Customer Director will be chairing these sessions. How to book To book your place, please complete the RSVP form below. We…

Find out more »
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