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March 2018

Quarterly Forum

March 22
Free

Attending delegates will enjoy the opportunity of learning how Sky leads the way through communication channels which many businesses are only just discussing. They will share the challenges, learning curves and successes along with how such delivery has enhanced the customer journey & helped differentiate their service in a very competitive market. Full Agenda How to book To book your place, please complete the RSVP form below. We will return your email with the booking process. We aim to do…

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April 2018

Salary and Benefits Workshop (Morning)

April 11 @ 9:30 am - 12:30 pm
PHSO, City Gate, 47-51 Mosley Street
Manchester, M2 3HQ United Kingdom
Free

Join us for the FIRST of a series of Salary and Benefits Workshops.  Where we will be sharing information and intel on the latest salary levels and benefits provided by contact centre employees in the North West. In this session we will be discussing salary and benefits levels for the NW contact centre industry. Our round table discuss will focus on sharing: Average salary levels Bonus levels and structures (individual and company) Weighted pay for unsocial and overtime hour Sick…

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Salary and Benefits Workshop (Afternoon)

April 11 @ 1:30 pm - 4:30 pm
PHSO, City Gate, 47-51 Mosley Street
Manchester, M2 3HQ United Kingdom
Free

Join us for the FIRST of a series of Salary and Benefits Workshops.  Where we will be sharing information and intel on the latest salary levels and benefits provided by contact centre employees in the North West. In this session we will be discussing salary and benefits levels for the NW contact centre industry. Our round table discuss will focus on sharing: Average salary levels Bonus levels and structures (individual and company) Weighted pay for unsocial and overtime hour Sick…

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User Group: Vulnerable Customer

April 12
Free

CNW are delighted to announce the launch of the Vulnerable Customer Group supported by Electricity North West. This group is a must for all businesses who have vulnerable customers at the heart of all they do. There will be 4 sessions held throughout 2018, exploring key subject matter through interactive workshops, discussion and sharing of best practice. Stephanie Trubshaw, Customer Director will be chairing these sessions. How to book To book your place, please complete the RSVP form below. We…

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