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Regional Networking to develop, identify and share best practice

Specialist training to develop the skills required for future customer contact

Supporting and understanding the needs, interests and trend of the contact centre industry

Recognition and reward programmes highlighting the value of industry leading contact centres

Headline sponsor

The Annual North West Contact Centre Awards 2019

The showcase event of the year. The North West Contact Centre Awards Winners have been announced.

See our Winners

Our Events

From networking events for directors to professional development for the new team leader, see what’s coming up in the next few months. Check back regularly as events are added throughout the year or sign up to our email newsletter to receive regular bulletins.