Now more than ever is the time to pull together and navigate our way through this pandemic. Every Friday we're hosting a virtual chat to help each other through.

Take part

Join the Call North West Newsletter to stay up to date with all our events, webinars and updates.

Regional Networking to develop, identify and share best practice

Specialist training to develop the skills required for future customer contact

Supporting and understanding the needs, interests and trend of the contact centre industry

Recognition and reward programmes highlighting the value of industry leading contact centres


Call North West launch the


Winners announced

See our Winners

Headline sponsor


Our Events

From networking events for directors to professional development for the new team leader, see what’s coming up in the next few months. Check back regularly as events are added throughout the year or sign up to our email newsletter to receive regular bulletins.