A superb opportunity to showcase the amazing work you and the team have been delivering throughout the year. Ensure you take this opportunity to increase your centre’s profile both internally to the greater business and externally to your customers and the markets you serve.

The Awards are a great opportunity of creating unique marketing campaigns – those to help with your attraction and retention campaigns. Finalist and winners logos are provided for all marketing purposes – share the good news with all you engage. Winners and finalists have used their success stories in tenders to attract new business.

The Awards offer your centre to engage all members of staff in the pursuit of glory. Make it a company-wide initiative, encourage the team to nominate their colleagues and encourage everyone to get involved, turning the awards into a company-wide initiative.

8×8 know the contact centre is the lifeblood of any best-in-class customer experience, and recognises the North West of England as a prime UK region for delivering excellence in customer contact strategy. Supported by our strategic partner for the region, EveryCloud Communications, we are delighted to announce our commitment and support as Headline Sponsors of the showcase event of the Year –  Call North West Annual Awards 2019.

Mary Ellen Genovese, Managing Director, 8×8 EMEA

Over the coming months we are looking forward to sharing our insights with Call North West members as part of our shared vision of improving the Contact Centre Agent experience, increasing Agent efficiency and making customers happier – culminating in celebrating the amazing achievements of contact centre businesses in the North West at the Awards Gala Dinner in October.

Keith Purves, Director, EveryCloud Communications

CMR – Customer Management Resourcing, are delighted to be ‘Partner Sponsors’ of Call North West Annual Awards 2019. CMR recognise talent when we see it, it’s the critical success factor in delivering our client’s resourcing needs. Supporting the regions Annual Awards, celebrating the outstanding Managers and teams in the North West Contact Centre industry, reflects our commitment to promoting the Contact Centre Industry as a career of choice.

Paul Carter, Managing Director, CMR