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2020

Finalists announced

We are delighted to announce our finalists for 2020. This year's Awards will be a Film Production with all finalists at the heart of an amazing VIP filming experience.

See our finalists

Headline Sponsor

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Northern Contact Centre Awards 2020

Now a spectacular virtual production

Categories to include
all the business

New COVID-19
resilience categories

Extraordinary night
of celebration

15-16 October 2020

Film Experience

Film Production

5 November 2020

Premiere of the spectacular Virtual Ceremony

Moments from 2019

Message from our Headline Sponsor

8×8 know the contact centre is the lifeblood of any best-in-class customer experience, and recognises the North West of England as a prime UK region for delivering excellence in customer contact strategy. Supported by our strategic partner for the region, EveryCloud Communications, we are delighted to announce our commitment and support as Headline Sponsors of the showcase event of the Year –  Call North West Annual Awards 2019.

Mary Ellen Genovese
Managing Director, 8×8 EMEA

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Over the coming months we are looking forward to sharing our insights with Call North West members as part of our shared vision of improving the Contact Centre Agent experience, increasing Agent efficiency and making customers happier – culminating in celebrating the amazing achievements of contact centre businesses in the North West at the Awards Gala Dinner in October.

Keith Purves
Director, EveryCloud Communications

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