Your Personal Brand

How can Team Leaders stand out from the crowd? It is important to enjoy what we do – how can your personal brand help to deliver excellence within our teams which in turn leads to higher performance? This workshop will develop your awareness and confidence about yourself as a leader, you as a person as well as considering what you offer to your teams. Team Leaders will be challenged to consider what their legacy is and how this is delivered during the daily challenges of the Contact Centre environment. The key outputs include:

• Knowing yourself.
• Create your personal brand.
• The impact your personal brand has upon your teams and the organisational brand.
• Enjoying what you do.
• How can you be the best?