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October 2018

User Group: Team Leader

October 5
Free

Hosted by The Parliamentary and Health Service Ombudsman Agenda: 10.00 a.m. Welcome 10.30 Early Resolution of complaints - The Parliamentary and Health Service Ombudsman, make the final decisions on complaints that have not been resolved by the NHS in England and UK departments and other public organisations. The complaints they receive are varied, and at different stages of the complaints process.  PHSO will present the work they have been doing around the Early Resolution of Complaints. 11.00 Coffee & Networking…

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November 2018

User Group: Team Leader

November 30
Free

HOW TO BOOK To book your place, please complete the RSVP form below. We will return your email with the booking process and payment information. We aim to do this within two working days.

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December 2018

User Group: Vulnerable Customer

December 6
Free

CNW are delighted to announce the launch of the Vulnerable Customer Group supported by Electricity North West. This group is a must for all businesses who have vulnerable customers at the heart of all they do. There will be 4 sessions held throughout 2018, exploring key subject matter through interactive workshops, discussion and sharing of best practice. Stephanie Trubshaw, Customer Director will be chairing these sessions. How to book To book your place, please complete the RSVP form below. We…

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