The landscape is changing and the frontline is under pressure to have valued conversations. Call North West are hosting an exclusive day to celebrating the people at the heart of your customer journey. Agent Fest 2019 offers your advisors the unique opportunity to enjoy an inspirational day of rewarding and ... Read More
Calling all HR Directors and Managers, HR Business Partners, People Engagement, Business Improvement and Operations Managers. Gain real business benefits – this is the event for you! Call North West present the HR Round Table. Book your place now to be a part of engaging sessions and interactive workshops which will ... Read More
Be inspired with a unique opportunity for contact centre leaders in the North West to collaborate and get set for 2020. A full programme will deliver industry insight and best practice at the North West’s leaders event of the year. Get set to be the best you and your business ... Read More
A unique opportunity for contact centre leaders in the South West to collaborate and get set for 2020. Inspirational speakers will deliver insight and best practice. Click here for more information.
CC Leaders Virtual Seminar – COVID’s effect on Contact Centres & what to expect for 2021 - research feedback and panel of Leaders, including: Holly Devonald - LV= Lisa Hewlett - NFU Matt Streatfield- Thames Water Craig Watts - Dyson
Contact Centre Recruitment Summit: 2023 statistics and forecasts An event not to be missed if you are responsible for or strategising the future of contact centre people and recruitment strategies for your contact centre. Katy Forsyth of Red Recruitment, along with the South West Contact Centre Forum and Call North ... Read More