Monday 12 July, 2021 @ 10:00 am - 12:00 pm Contact Centre Leaders Programme: Recognising Vulnerability online - Virtual
Tuesday 13 July, 2021 @ 10:00 am - 12:00 pm Contact Centre Leaders Programme: Making Reasonable Adjustments online - Virtual
Monday 19 July, 2021 @ 10:00 am - 12:00 pm Contact Centre Leaders Programme: Case Study Workshop online - Virtual
Tuesday 10 August, 2021 @ 10:00 am - 12:00 pm Setting The Operational Framework for Vulnerability: Why Vulnerability Matters online - Virtual
Wednesday 11 August, 2021 @ 10:00 am - 12:00 pm Setting The Operational Framework for Vulnerability: Recognising Vulnerability within your Workforce online - Virtual
Friday 13 August, 2021 @ 10:00 am - 12:00 pm Setting The Operational Framework for Vulnerability: Vulnerability Policy online - Virtual