Our inaugural meeting will introduce the SIG and the umbrella health and wellbeing project. We’ll explore how your centre will benefit and can get involved. Plus, we’ll take a look at why employee health and wellbeing is vital for organisational success and reflect on why employee health and wellbeing is ... Read More
The research team will share new data on what contact centres across the UK are doing (and not doing!) to promote employee health and wellbeing. We’ll explore examples of great practice, and discuss and debate how to promote the health and wellbeing of our employees across and beyond 2023.
In this shortened 1-hour session, we’ll explore your health and wellbeing needs and wants, and discuss how the special interest group and future research projects could support your needs and wants. This session is appropriate for people of any job role to attend, including senior leadership, HR, team leaders and ... Read More
The session is suitable for everyone, from planning and operations staff, to team leaders and advisors. Please encourage your teams to join us. The role of breaks in health and wellbeing We will discuss: · The break schedule in your centre and challenges around these (from planning, to adherence, ... Read More
