Planning – WFM and analytics for  future trends and service

Topic - Planning for a Hybrid Workplace 24th  June - 2pm - 3.30pm

Calling all planning and operational personnel! This is your opportunity to explore timely business requirements. Management of the workforce via hybrid modelling. More with less, into 2023 and beyond.We are delighted to announce an exciting and insightful session as our next Planning & Analysis User Group. We welcome key speakers ... Read More

Planning Personnel, this month is a time for celebration and reflection especially after the last 12-24 months and the challenges the WFM teams have experienced up and down the country. Although it is the team leaders and management that are directly dealing with the day to day challenges that have ... Read More

AGENDA WELCOMES & INTRODUCTION MAIN SESSION: “More with Less – The Management of Shrinkage and Emerging Insights post COVID-19” We will discuss the budget and financial challenges surrounding the request for additional staff, cost cutting through technology and change of strategy whilst aiming to maintain exceptional level of service to ... Read More