About the Senior Managers Group User Group
Upcoming Senior Managers Group User Group Sessions
Book your Place
To attend any of the meetings listed above, please click on the event name and send us an RSVP. Alternatively, you can contact the Group Chair on the right.
Having over 20 experience in the contact centre industry I am a passionate advocate of delivering world class customer service and driving efficiency and adaptability to meet customer demand. It has been a privilege to work with the people of leading centres to share best practice and support on the biggest challenges facing our contact industry today. As chair of the senior managers forum I look forward to collaborating with like minded forward thinking contact centre leaders, to share best practise and help lead this amazing industry forward.