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[VIRTUAL] Training & Coaching User Group

Tuesday 13 October, 2020 @ 10:00 am - 10:45 am

|Recurring Event (See all)

One event on Tuesday 8 September, 2020 at 10:00 am

One event on Tuesday 13 October, 2020 at 10:00 am

The Monthly Virtual User Group.

As we are moving forward and reigniting our industry – we are committed to developing the Training & Coaching User Group.  Members will receive continued benefit from these sessions.

South West Contact Centre Forum, Call North West, Contact Babel and Talkdesk teamed up and hosted a research webinar this week.  Research showed from 100 leaders across the UK that 44% of leaders stated training was a significant operational issue with 6.7% in addition saying it was very significant.

In view of this – we will be hosting the Training & Coaching User Group virtually once a month.  Register your L&D/Coaching Professionals to join this popular SWCCF and Call North West Members event, joining L&D to share practical tips, ideas and best practice.

In view of this – we will be hosting the Training & Coaching User Group virtually once a month.  Register your L&D/Coaching Professionals to join this popular SWCCF and Call North West Members event, joining L&D to share practical tips, ideas and best practice.

Time: 10:00am – 10:45am
Date:  Tuesday 13th October 2020

Topic:  ‘Building on from the hot topics around ‘New Starter/Onboarding Training’ – we will be continuing this lengthy topic with a focus around any ‘Time Saving Tips’ and thinking about ways we can generate/re-create the ‘Contact Centre Buzz’ for new starters into the Contact Centre Industry. If you would like to be part of this – please join us.

How do I log on? 

Login details will be issued following registration.  Please register below or email (emily@ewstc.co.uk) to secure your place.

If you would like more information, please do not hesitate to get in touch.

 

Many thanks.

 

Emily Shaw

CNW & SWCCF Learning & Development

E: emily@ewstc.co.uk | T: 07971 815939

Details

Date:
Tuesday 13 October, 2020
Time:
10:00 am - 10:45 am
Event Category:

Organiser

Call North West
Phone:
07966 092149
Email:
john@candidcreative.co.uk
Website:
https://callnorthwest.org.uk/

Registrations are closed for this event