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Today
April 2021
Thu 22
Thursday 22 April @ 10:00 am - 1:00 pm

Communicating & Influencing for Effective Results (Part 2)

May 2021
Thu 6
Thursday 6 May @ 10:00 am - 1:00 pm

Team Success – Motivation, Praise & Recognition (Part 1)

Thu 13
Thursday 13 May @ 10:00 am - 1:00 pm

Team Success – Motivation, Praise & Recognition (Part 2)

Thu 20
Thursday 20 May @ 10:00 am - 1:00 pm

Planning & Time Management to be an Effective Leader

Thu 27
Thursday 27 May @ 10:00 am - 1:00 pm

The Contact Centre Team Leader of 2023

June 2021
Thu 17
Thursday 17 June @ 10:00 am - 1:00 pm

Creating a Positive Team Culture

Wed 23
Wednesday 23 June @ 10:00 am - 1:00 pm

Back to Basics of Emotional Intelligence

July 2021
Thu 1
Thursday 1 July @ 10:00 am - 1:00 pm

Becoming a Leader and Managing a Successful Team

Thu 8
Thursday 8 July @ 10:00 am - 1:00 pm

Developing Leadership Skills to Effectively Manage Agile and Remote Teams

Thu 15
Thursday 15 July @ 10:00 am - 1:00 pm

Employee Engagement – The New Mindset for the ‘New Norm’

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Recent News Posts

Contact centre teams have adapted well to homeworking during lockdown shows new survey

South West Contact Centre Forum and Call North West proudly present Mental Health & Wellbeing Insight Courses 2021 with Nick Elston

Life insurance broker Reassured win 3 awards at Call North West Northern Contact Centre Awards 2020

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