Name: Employee Engagement – The New Mindset for the ‘New Norm’
Start: 2021-07-15T10:00:00+01:00
End: 2021-07-15T13:00:00+01:00

April 2021

Thu 22

Thursday 22 April @ 10:00 am - 1:00 pm

Communicating & Influencing for Effective Results (Part 2)

May 2021

Thu 6

Thursday 6 May @ 10:00 am - 1:00 pm

Team Success – Motivation, Praise & Recognition (Part 1)

Thu 13

Thursday 13 May @ 10:00 am - 1:00 pm

Team Success – Motivation, Praise & Recognition (Part 2)

Thu 20

Thursday 20 May @ 10:00 am - 1:00 pm

Planning & Time Management to be an Effective Leader

Thu 27

Thursday 27 May @ 10:00 am - 1:00 pm

The Contact Centre Team Leader of 2023

June 2021

Thu 17

Thursday 17 June @ 10:00 am - 1:00 pm

Creating a Positive Team Culture

Wed 23

Wednesday 23 June @ 10:00 am - 1:00 pm

Back to Basics of Emotional Intelligence

July 2021

Thu 1

Thursday 1 July @ 10:00 am - 1:00 pm

Becoming a Leader and Managing a Successful Team

Thu 8

Thursday 8 July @ 10:00 am - 1:00 pm

Developing Leadership Skills to Effectively Manage Agile and Remote Teams

Thu 15

Thursday 15 July @ 10:00 am - 1:00 pm

Communicating & Influencing for Effective Results (Part 2)

Team Success – Motivation, Praise & Recognition (Part 1)

Team Success – Motivation, Praise & Recognition (Part 2)

Planning & Time Management to be an Effective Leader

The Contact Centre Team Leader of 2023

Creating a Positive Team Culture

Back to Basics of Emotional Intelligence

Becoming a Leader and Managing a Successful Team

Developing Leadership Skills to Effectively Manage Agile and Remote Teams

Employee Engagement – The New Mindset for the ‘New Norm’

Upcoming Events

Event

Team Leader User Group

Event

Back to Basics of Emotional Intelligence

Event

Creating a Positive Team Culture

Event

Training & Coaching User Group

Recent News Posts

Contact centre teams have adapted well to homeworking during lockdown shows new survey

South West Contact Centre Forum and Call North West proudly present Mental Health & Wellbeing Insight Courses 2021 with Nick Elston

Life insurance broker Reassured win 3 awards at Call North West Northern Contact Centre Awards 2020

Let's keep in touch

Membership

Upcoming Events

Event

Team Leader User Group

Event

Back to Basics of Emotional Intelligence

Event

Creating a Positive Team Culture

Event

Training & Coaching User Group

Recent News Posts

Contact centre teams have adapted well to homeworking during lockdown shows new survey

South West Contact Centre Forum and Call North West proudly present Mental Health & Wellbeing Insight Courses 2021 with Nick Elston

Life insurance broker Reassured win 3 awards at Call North West Northern Contact Centre Awards 2020

Let's keep in touch

Membership

South West Contact Centre Forum and Call North West proudly present Mental Health & Wellbeing Insight Courses 2021 with Nick Elston