Monday 19 July, 2021 @ 10:00 am - 12:00 pm Contact Centre Leaders Programme: Case Study Workshop online - Virtual
Tuesday 10 August, 2021 @ 10:00 am - 12:00 pm Setting The Operational Framework for Vulnerability: Why Vulnerability Matters online - Virtual
Wednesday 11 August, 2021 @ 10:00 am - 12:00 pm Setting The Operational Framework for Vulnerability: Recognising Vulnerability within your Workforce online - Virtual
Friday 13 August, 2021 @ 10:00 am - 12:00 pm Setting The Operational Framework for Vulnerability: Vulnerability Policy online - Virtual
Thursday 23 September, 2021 @ 10:00 am - 1:00 pm Developing a Coaching Culture for Team Success (Part 1)
Wednesday 29 September, 2021 @ 10:00 am - 1:00 pm Developing a Coaching Culture for Team Success (Part 2)
Wednesday 13 October, 2021 @ 10:00 am - 1:00 pm Communicating & Influencing for Effective Results (Part 1)