Training & Coaching User Groups

online - Virtual

Join us on Thursday 26th May at 9am where our Team Leader and Training & Coaching User Group will be coming together to discuss Coaching Methodology and Culture with group Chair and L&D Specialist, Emily Shaw and Emma Nesta, ICF Accredited Coach.  The business world continues to recognise the value of ... Read More

Team Leader User Group

online - Virtual

Join us on Thursday 26th May at 9am where our Team Leader and Training & Coaching User Group will be coming together to discuss Coaching Methodology and Culture with group Chair and L&D Specialist, Emily Shaw and Emma Nesta, ICF Accredited Coach.  The business world continues to recognise the value of ... Read More

Agents User Group – Turning your Complaint customers Into Ambassadors

online - Virtual

“Turning your Complaint customers Into Ambassadors” with Fab Solutions  Agenda How to defuse complaints Pain and gain conversations Making an Actionable difference Emotionally intelligent complaint handling - seek first to understand! REGISTER DIRECT FOR ZOOM LINK https://us02web.zoom.us/meeting/register/tZEpcOyupz8oH9CbcDCuT5S2n9Hh0aNFifZz

Training & Coaching User Groups

online - Virtual

Best Practice ‘Being a Training Professional’ – Meet the Award Winners 2021. Sharing thoughts on what key point our speakers believe contribute towards being a successful and winner.   Agenda: 0900 Welcome, Emily Shaw (Training & Coaching Group Chair) 0905 Introductions – Jack & Lee 0910 Jack Bailey – Award ... Read More