Training & Coaching User Groups

online - Virtual

SESSION POSTPONED - DETAILS TO FOLLOW - PLEASE CONTACT GROUP CHAIR, EMILY SHAW FOR FURTHER DETAILS

Training & Coaching User Groups

online - Virtual

Join us on Thursday 26th May at 9am where our Team Leader and Training & Coaching User Group will be coming together to discuss Coaching Methodology and Culture with group Chair and L&D Specialist, Emily Shaw and Emma Nesta, ICF Accredited Coach.  The business world continues to recognise the value of ... Read More

Training & Coaching User Groups

online - Virtual

This month we are bringing the Training & Coaching and Team Leaders user group together for PART II. If you missed the last session, there will be a refresher at the beginning along with opportunity to discuss best practice with other team leaders and coaches. Join us on Tuesday 28th ... Read More

Training & Coaching User Groups

online - Virtual

People Development – The Award Winning Journey, Career Planning & Progression Join us as we learn the story of how Nisbets became the winners of the People Development award at the 2022 SWCCF Awards.  Matt Berry will be sharing his success and leading a group session to discuss and share ... Read More

People Development – The Award Winning Journey, Career Planning & Progression

online - Virtual

People Development – The Award Winning Journey, Career Planning & Progression Join us as we learn the story of how Nisbets became the winners of the People Development award at the 2022 SWCCF Awards.  Matt Berry will be sharing his success and leading a group session to discuss and share ... Read More

Trainers & Coaches User Group (L&D Opportunities for 2023)

online - Virtual

L&D Opportunities for 2023 Please find the details below: https://us02web.zoom.us/j/86513164660?pwd=RGRWYllUMWp3Z21ZbkxnNjg2c3YyUT09 Meeting ID: 865 1316 4660 Passcode: 897170

Team Leader and Training & Coaching User Group: Session 1

online - Virtual

Research has shown that if you are able to engage a new starter in a contact centre for 8 weeks, then you are more likely to retain the agent. The first relationships that a new agent forms is with the L&D Professional and the Team Leader. These sessions will allow ... Read More

Team Leader and Training & Coaching User Group: Session 2

online - Virtual

Research has shown that if you are able to engage a new starter in a contact centre for 8 weeks, then you are more likely to retain the agent. The first relationships that a new agent forms is with the L&D Professional and the Team Leader. These sessions will allow ... Read More