Title: Building the foundations for connected & contextual retail experiences Registration link: https://www.talkdesk.com/resources/webinars/building-the-foundations-for-connected-contextual-retail-experiences/?utm_source=Call-Northwest&utm_medium=Paid-Advertising&utm_campaign=WB-2022-04-05-Building-the-Foundations-for-Connected-&-Contextual-Retail-Experie&utm_content=&utm_term=
Title: Contact centre masterclass: How to maximise ROI with Conversational AI Registration link: https://www.talkdesk.com/resources/webinars/how-to-turn-ai-into-roi/?utm_source=Call-Northwest&utm_medium=Paid-Advertising&utm_campaign=WB-2022-04-12-ENG-4x-Tuesday&utm_content=&utm_term=EMEA-North
Please register your interest using the below link… Team Leader User Group | South West Contact Centre Forum (swccf.co.uk) We will be discussing the issues raised on Jeremy Vines show on Tuesday 11thApril. The show discussed current issues faced by Call centres including… High wait times Low ... Read More
https://callnorthwest.org.uk/friday-update/
Customers and employees both want a great experience and are ready to quit you if you're not delivering. Welcome to 2022, the year that will test your CX technology to meet demands and avoid a 'great exodus’. The current shortage in customer service resources has increased agent workloads, decreased ... Read More
