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Call North West

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Senior Managers User Group

online - Virtual

Agenda Introductions Aspiration’s for this working group Hot Topic: Industry Forward – where are we now (present) and where are we looking to be in the next 3 years (forward)

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Upcoming Events

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Team Leader User Group

Event

Back to Basics of Emotional Intelligence

Event

Creating a Positive Team Culture

Event

Training & Coaching User Group
 

Recent News Posts

Sensée Creates 500 New Work-from-Home Contact Centre Roles

How to build a true customer first approach and prove it – MaxContact ebook

Palatine invests in leading Call North West member FourNet
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Call North West is an industry–led member’s forum collaborating with and supporting the customer contact hubs and centres in the North West of England.

 

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Membership is open to all; call and contact centres, solution providers, support organisations and any organisation with an interest in the customer management agenda.

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