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HR & RECRUITMENT USER GROUP – Preparing your recruitment and people strategies for winter
Tuesday 5 September, 2023 @ 1:00 pm - 2:30 pm
Preparing your recruitment and people strategies for winter
What we’re expecting from the contact centre labour market when we consider the current economic and industry trends.
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- An overview of the recent labour force and economic numbers and their expected impact on contact centre recruitment and retention
- Preparing recruitment and training strategies for the impact of technology and transformation