- This event has passed.
[VIRTUAL] Training & Coaching User Group
Tuesday 4 August, 2020 @ 10:00 am - 10:45 am
One event on Tuesday 8 September, 2020 at 10:00 am
One event on Tuesday 13 October, 2020 at 10:00 am
The Monthly Virtual User Group.
As we are moving forward and reigniting our industry – we are committed to developing the Training & Coaching User Group. Members will receive continued benefit from these sessions.
South West Contact Centre Forum, Call North West, Contact Babel and Talkdesk teamed up and hosted a research webinar this week. Research showed from 100 leaders across the UK that 44% of leaders stated training was a significant operational issue with 6.7% in addition saying it was very significant.
In view of this – we will be hosting the Training & Coaching User Group virtually once a month. Register your L&D/Coaching Professionals to join this popular SWCCF and Call North West Members event, joining L&D to share practical tips, ideas and best practice.
In view of this – we will be hosting the Training & Coaching User Group virtually once a month. Register your L&D/Coaching Professionals to join this popular SWCCF and Call North West Members event, joining L&D to share practical tips, ideas and best practice.
Time: 10:00am – 10:45am
Date: Tuesday 13th October 2020
Topic: ‘Building on from the hot topics around ‘New Starter/Onboarding Training’ – we will be continuing this lengthy topic with a focus around any ‘Time Saving Tips’ and thinking about ways we can generate/re-create the ‘Contact Centre Buzz’ for new starters into the Contact Centre Industry. If you would like to be part of this – please join us.
How do I log on?
Login details will be issued following registration. Please register below or email (emily@ewstc.co.uk) to secure your place.
If you would like more information, please do not hesitate to get in touch.
Many thanks.
Emily Shaw
CNW & SWCCF Learning & Development
E: emily@ewstc.co.uk | T: 07971 815939